Job Description

Order Fulfillment Specialist

The Order Fulfillment Specialist plays a crucial role in ensuring adherence to audit procedures for price deviations and commissions. This position involves updating pricing contained on approved quotes in the CRM system, ensuring product knowledge to verify sales orders in SAP, processing credits/debits, and assisting with customer return authorizations.

Responsibilities:

• Update pricing on orders that are on various pricing blocks within SAP.
• Review SPA quotes to validate the correct material and adjust the price on the sales order in SAP to the approved price on the Quote (SPA).
• Enter ZPLS (base list price) into SAP or ZUMP on a sales order when required for material supported by a quote (SPA) or listed in the price list.
• Review VFX3 and VF04 reports.
• Manage and update fees and commissions to ensure order completion.
• Create delivery reports to apply broken carton charges on items designated in the price list.
• Process inter-company credits/debits for the finance department from provided documentation.
• Review and remove billing/credit blocks on other associates' entries.
• Create credits for claims approved to be processed out of CRM from the Claims Team.
• Enter credit orders in SAP with proper approvals and documentation.
• Validate credit memo dollar values to original requests and direct any disputes back to requestor.
• Review TNA Returns email to retrieve customer requests for returns.
• Determine if the product is currently available and if the invoice date is within established timelines, attaching a copy of the original invoice.
• Create the Return order in SAP to provide the customer with the RA number and form to be included with the return.

Essential Skills:

• Proficiency in SAP for pricing and order fulfillment.
• Basic Excel skills for data entry.
• High attention to detail for repetitive transactional tasks.

Additional Skills & Qualifications:

• Experience working within SAP.
• Previous order entry/customer service background.
• Understanding of the credit and debit process.
• Bachelor's degree is not required but is a nice to have.

Work Environment:

The position offers a hybrid work environment with three days in the office and two days working from home.

Job Type & Location:

This is an open ended contract position based out of Chagrin Falls, Ohio.

Pay and Benefits:

The pay range for this position is $28.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline:

This position is anticipated to close on Sep 9, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Tags

Similar Jobs