Systems Administrator Sr - San Francisco (San Francisco) job at Shiva IT Services San Francisco, CA, US

Job Description

Responsibilities: # Provide Tier 1 & 2 desktop user support # Provide support for HUD Baseline desktop and Microsoft Office Suites # Perform network printer/Multi-Function Device installs, upgrades & problem diagnosis # Perform LAN Administration for Windows 200x servers # Install workstation and file server software and hardware - locally and via remote # Diagnose and resolve LAN configuration problems # Evaluate and diagnose cabling, software and hardware problems # Install and support telecommunications hardware # Basic LAN troubleshooting skills/tools – TCP/IP, Trace-route, NBSTAT, PING, or other duties as assigned # Email User support # Data backup and restoration # Provide technical support for webcast/video teleconferences # Security patches and software upgrade surge support # Support technology upgrades – both hardware and software # Provide problem tracking support (CA Service Center) – end-user desktop/server support # Perform field office visits # Perform root cause analysis # Perform desktop/server decommissioning # Documentation of standard IT processes and procedures #J-18808-Ljbffr

Job Tags

Full time, Work at office,

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