Veterinary Practice Manager Thrive Pet Healthcare - The Heights 548 W 19th St A, Houston, TX 77008 More than a word, care is present in everything you do. At Thrive Pet Healthcare partner, we take action to empower your best care for pets, their families, and yourself. We are a community of 400 clinics forming an extraordinary network of unparalleled resources and people. Through outstanding learning and career options, comprehensive benefits, and abundant support, you’ll be nurtured and appreciated for who you are and what you bring to the table. We come together in both the joys and heartaches of our profession to lift each other up through laughter and empathy. And, we have plenty of fun along the way! Who we are At Thrive Pet Healthcare , you’ll feel the warmth and openness of a small clinic, while having the opportunity and support of a united network. Provide your best care with more bridges and less barriers. Our Heights location is looking for a Practice Manager. We promote an emotionally intelligent work environment and positive culture at our hospital. We invest heavily in our employees with many opportunities for growth and development as well as a consistent work/life. Role Responsibilities: The Practice Manager (PM) is critical to the success of the hospital, ensuring a positive culture built on shared values and direct communication, creating operational efficiencies, and problem solving to improve client service and employee engagement. Key to the PM’s role is the ability to create and maintain a positive culture and work environment, in alignment with the hospital’s plan. This person is creative yet able to develop and implement practical programs. The manager exercises sound judgment, time management, and the willingness and capability to make decisions. The PM oversees the business activities of the hospital. These duties include hiring and training hospital staff; working with leadership and finance to prepare and manage budgets; monitoring and analyzing key performance indicators; setting fees; maintaining inventory and an inventory control system; managing the hospital software; and implementing safety and security procedures. Experience & Skills Requirements: Required: 3+ years of hospital managementor Supervisoryexperience in Veterinary Medicine Bachelor's degree in business and/or equivalent business experience CVPM encouraged to apply Sound personal judgment in decision-making. Capable of leading, managing, and coaching staff at all levels. Demonstrated competence in all aspects of staff management, including hiring, coaching and disciplinary action. Demonstrated ability to show empathy toward clients and treat animals with respect and compassion. Demonstrates competence in budgeting and financial reporting, including reading and analyzing a P&L Statement. Excellent interpersonal communication skills. A commitment to outstanding client service. Solid math and Excel/spreadsheet skills. Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance. You’ll Grow with Us Here, you can grow your career as best fits you through access to comprehensive learning and skillset programs. You can build your skills and earn credentials through:
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